mic79ele
20-11-2006, 10.30.11
Ciao a tutti...
chiedo aiuto per sistemare il computer di un mio amico....
premetto che sono poco esperto ma leggendo un pò in internet ho capito che il suo pc deve avere un virus o un trojan....esce la famosa finestrella XXX ADULT KEY e poi è lentissimo....ha anche dei problemi a collegarsi ad internet con alice adsl ma credo sia dovuto a questo....
Ha paura di ritrovarsi costi in bolletta enormi per via del collegamento con questi siti porno...mah...io non credo...
Di seguito vi invio il log che ho salvato di hijacks. Vi prego di specificarmi bene tutte le procedure (eventuali scansioni in modalità provvisoria o ripristino configuraz di sistema ecc.) da effettuare per cercare di sistemare il pc....come antivirus ha norton ma credo che gli installerò AVAST HOME EDITION dato che è anche free....
grazie per ogni ulteriore consiglio....
Logfile of HijackThis v1.99.0
Scan saved at 22.46.24, on 19/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Programmi\Java\j2re1.4.2_01\bin\jusched.exe
C:\Programmi\Analog Devices\SoundMAX\SMTray.exe
C:\Programmi\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Programmi\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA IE.EXE
C:\Programmi\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsvc.exe
C:\Documents and Settings\Administrator\Dati applicazioni\ratorefaci\sysrtmvs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\Programmi\U.S. Robotics\ControlCenter\Reminder.exe
C:\Programmi\Microsoft Office\Office\1040\OLFSNT40.EXE
C:\Programmi\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Programmi\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Programmi\Alice ti aiuta\bin\mpbtn.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://arianna.libero.it
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.1987324.com?301
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.libero.it
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0410/bl8.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Duplex - {4D8603D1-E19F-4DB9-B841-CF0B3AECF967} - C:\WINDOWS\system32\apparat.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Web Quick - {872ED12E-C4C2-42BB-833A-9B237F275CB3} - C:\WINDOWS\system32\WebQuick_.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O2 - BHO: FastRX - {E09962E7-A39E-4F60-8003-66D57BED27B7} - C:\WINDOWS\system32\fastRX.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [Smapp] C:\Programmi\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Programmi\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Programmi\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Programmi\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA IE.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB002" /M "Stylus Photo R220"
O4 - HKLM\..\Run: [EEventManager] C:\Programmi\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [kpx] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\fastRX.dll DllInitApp
O4 - HKLM\..\Run: [Systems] C:\WINDOWS\system32\spoolsvc.exe
O4 - HKLM\..\Run: [aouei] C:\Documents and Settings\Administrator\Dati applicazioni\ratorefaci\sysrtmvs.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Alice ti aiuta.lnk = C:\Programmi\Alice ti aiuta\bin\matcli.exe
O4 - Global Startup: Instant Update Reminder.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Porta Symantec Fax Starter Edition.lnk = C:\Programmi\Microsoft Office\Office\1040\OLFSNT40.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.libero.it
O15 - Trusted Zone: www.1987324.com
O15 - Trusted Zone: www.adslconnection.name
O15 - Trusted Zone: *.aflashcounter.com
O15 - Trusted Zone: www.softlab.name
O15 - Trusted Zone: www.xxx-content.name
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
chiedo aiuto per sistemare il computer di un mio amico....
premetto che sono poco esperto ma leggendo un pò in internet ho capito che il suo pc deve avere un virus o un trojan....esce la famosa finestrella XXX ADULT KEY e poi è lentissimo....ha anche dei problemi a collegarsi ad internet con alice adsl ma credo sia dovuto a questo....
Ha paura di ritrovarsi costi in bolletta enormi per via del collegamento con questi siti porno...mah...io non credo...
Di seguito vi invio il log che ho salvato di hijacks. Vi prego di specificarmi bene tutte le procedure (eventuali scansioni in modalità provvisoria o ripristino configuraz di sistema ecc.) da effettuare per cercare di sistemare il pc....come antivirus ha norton ma credo che gli installerò AVAST HOME EDITION dato che è anche free....
grazie per ogni ulteriore consiglio....
Logfile of HijackThis v1.99.0
Scan saved at 22.46.24, on 19/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Programmi\Java\j2re1.4.2_01\bin\jusched.exe
C:\Programmi\Analog Devices\SoundMAX\SMTray.exe
C:\Programmi\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Programmi\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA IE.EXE
C:\Programmi\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsvc.exe
C:\Documents and Settings\Administrator\Dati applicazioni\ratorefaci\sysrtmvs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\Programmi\U.S. Robotics\ControlCenter\Reminder.exe
C:\Programmi\Microsoft Office\Office\1040\OLFSNT40.EXE
C:\Programmi\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Programmi\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Programmi\Alice ti aiuta\bin\mpbtn.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://arianna.libero.it
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.1987324.com?301
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.libero.it
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0410/bl8.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Duplex - {4D8603D1-E19F-4DB9-B841-CF0B3AECF967} - C:\WINDOWS\system32\apparat.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Web Quick - {872ED12E-C4C2-42BB-833A-9B237F275CB3} - C:\WINDOWS\system32\WebQuick_.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O2 - BHO: FastRX - {E09962E7-A39E-4F60-8003-66D57BED27B7} - C:\WINDOWS\system32\fastRX.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [Smapp] C:\Programmi\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Programmi\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Programmi\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Programmi\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA IE.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB002" /M "Stylus Photo R220"
O4 - HKLM\..\Run: [EEventManager] C:\Programmi\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [kpx] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\fastRX.dll DllInitApp
O4 - HKLM\..\Run: [Systems] C:\WINDOWS\system32\spoolsvc.exe
O4 - HKLM\..\Run: [aouei] C:\Documents and Settings\Administrator\Dati applicazioni\ratorefaci\sysrtmvs.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Alice ti aiuta.lnk = C:\Programmi\Alice ti aiuta\bin\matcli.exe
O4 - Global Startup: Instant Update Reminder.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Porta Symantec Fax Starter Edition.lnk = C:\Programmi\Microsoft Office\Office\1040\OLFSNT40.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.libero.it
O15 - Trusted Zone: www.1987324.com
O15 - Trusted Zone: www.adslconnection.name
O15 - Trusted Zone: *.aflashcounter.com
O15 - Trusted Zone: www.softlab.name
O15 - Trusted Zone: www.xxx-content.name
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe